For Immediate Release – Muskegon, Michigan
Motorists in Muskegon now have the opportunity to resolve traffic tickets online. The 60th District Court in Muskegon recently launched online dispute resolution (ODR) for civil infractions.
Instead of having to go to court, people can access the 60th District Court using a smartphone, tablet, or computer, 24/7, from anywhere, anytime.
Why launch ODR in Muskegon?
“We understand that some individuals may not be able to appear in court due to difficulties taking time from work, school, or other commitments. Now citizens are able to interact with both the City of Muskegon Police Department and the 60th District Court for resolution of their traffic citation from the comfort of their home, at the time of their choosing. They don’t have to take time off from their job or arrange for transportation to and from the court.”The Honorable Raymond J. Kostrzewa, Chief Judge of the 60th District Court
The ODR platform is currently a pilot project with the City of Muskegon Police Department. However, the 60th District Court Administrator, Patrick A. Finnegan, expects the program to expand:
“It is my hope that a successful pilot leads to the full participation of every police agency within the court’s jurisdiction so that all Muskegon County motorists will have the opportunity to take advantage of this online platform.”Patrick A. Finnegan, Court Administrator, 60th District Court
The online platform, Matterhorn, walks individuals through a series of qualifying questions and allows them to submit their explanation online as if they were at court. The platform also gives law enforcement the opportunity to review the driver’s case and recommend a reduced charge if applicable. From there, a magistrate determines next steps, including assessing fines that individuals can pay online. Throughout the process, people receive email and text messages that update them on the status of their case.
According to Matterhorn CEO, MJ Cartwright:
“Muskegon County’s judicial system is taking a big step forward by adopting technology that makes it fast and simple for people to have their voice heard and for justice to be served. Across the board, when courts adopt Matterhorn, the time for a case to be resolved drops dramatically and citizen satisfaction with the courts improves significantly.”MJ Cartwright, Matterhorn CEO
Congratulations to Chief Judge Kostrzewa, Court Administrator Finnegan, and the team at the 60th District Court for expanding access to justice in Muskegon and beyond.
- Read the story on the Muskegon Times site
- Have a traffic infraction in Muskegon, Michigan? You can determine your eligibility at the 60th District Court’s online resolution site.
- Outcomes: Learn about what courts have achieved with traffic ticket ODR
- Short (~3 minute) videos
- Learn about Matterhorn Traffic Infraction ODR