What is Matterhorn?

The Problem

Physically appearing in court to mediate a traffic ticket or warrant is difficult for a lot of citizens.  People are forced to leave their homes, find arrangements for their children, or take a day off work to appear in front of a judge.  It is inconvenient and intimidating for many.  This was the driving force behind Matterhorn by Court Innovations: a simpler and easier way to access the court system.

The Benefits

Mediating minor infractions (such as traffic tickets), small claims cases, and family court compliance online is a more effective solution for courts and citizens alike!  It takes significantly less time, fewer resources, and no stressful scheduling conflicts.  It also allows citizens to stay at home or at work, law enforcement to stay on the streets, and judges to take on cases that must be held in court.

Courts also use Matterhorn to assess ability to pay, allow citizens to plea by mail, and conduct online amnesty events

The Solution

Matterhorn is an online dispute resolution platform available to courts as Software as a Service. Matterhorn makes the resolution of minor infractions, small claims, and communications more efficient for everyone involved.  With courts, law enforcement officers, and prosecuting offices busier than ever, online dispute resolution makes their jobs easier, faster, and more successful, while granting citizens access the court system from the comfort of their own home. Matterhorn is Software as a Service (SaaS), available from the cloud on any device connected to the Internet.

Why should your court use Matterhorn?



“With Matterhorn, more cases are resolved faster.”



"It allows officers to stay on the streets. It allows citizens to stay at home, or at work. It allows the judiciary to deal with cases that demand to come to court."

-Chief Judge Officer-Hill, 30th District Court



What do our courts have to say?

A Word From the Courts ...

  • "My feelings are --if people are going out of their way to contact us, then they do really want to resolve the issue and by and large, for the most part, we will probably reschedule the hearing ."

    Tanya Todd
    61st District Court Clerk
  • "It seems to be a win-win-win for all the participants. Processes that used to take whole days now take only minutes."

    Robert Ciolek
    Court Administrator, Michigan 14A District Court
  • "...A lot of people who work or go to school or never had issues with the law can go online and resolve their case without ever having to come into court, including paying for it online."

    Hon. Dawn A. Klida
    Michigan 74th District Court
  • "...The way budgets are these days, the police do not have to show up, which means they can do it from their office if they have to do anything. It eliminates the court time which means we don’t have to put that on our docket. And it also frees up time for the magistrate, of course."

    Hon. Thomas Truesdell
    Michigan 14A District Court
  • "Currently those with civil infractions are getting an initial court date on average of 21 days; with Matterhorn, from date of ticket issuance through to closing of the ticket is averaging 6.1 days."


    Hon. Brigette Officer-Hill
    Michigan 30th District Court
  • "Matterhorn not only improves the process of resolving a warrant, it alleviates the fears that people might have about coming to court to do so, and getting arrested."

    Hon. Dawn A. Klida
    Michigan 74th District Court
  • "Matterhorn’s online platform has improved what was an inefficient process that was leading to a backlog of cases in the courtroom and a general sense of dissatisfaction with the courts in the community."

    Hon. Dawn A. Klida
    Michigan 74th District Court
  • "Online ticket review helps to make the justice system more accessible and convenient for the public. The system also saves time for judges, prosecutors, and law enforcement, making our justice system more efficient."

    Hon. Robert P. Young
    Chief Justice, Michigan Supreme Court
  • "Going to court is stressful enough, let alone having to miss work. Online ticket review takes the stress out and helps to resolve the case more quickly and efficiently. That’s good news for both the public and the courts."

    Hon. Bridget McCormick
    Supreme Court Justice