First and foremost – thank you. We know that many of our customers and partners are on the front lines assisting the public during the COVID-19 pandemic. We hope you have adequate support during this challenging time, and we send our thoughts and prayers to those affected by the coronavirus.
Second, please know we remain committed to you and your communities. The basis of our business is to provide an online platform for you to serve the public. More than ever, the importance of our shared mission has increased, and I want to share how Matterhorn is responding to the COVID-19 pandemic.
- We have a team dedicated to monitoring the conditions of the pandemic and have business continuity plans in place to ensure the availability of our services. Also, we are closely monitoring updates from the Centers for Disease Control and the World Health Organization to ensure we remain in alignment with their guidelines.
- Our operations are unaffected. Matterhorn works from any location via our secure, cloud-based platform. Our business continuity plan ensures that the Matterhorn team can operate securely and remotely as needed. In parallel, we are ramping up our teams to assist as your online needs expand.
- Additionally, we have asked all employees to be extremely vigilant with their health during these unprecedented times. Employees who feel ill are strongly encouraged to stay home, and we are providing comprehensive benefits to support them.
- If you have an interest or immediate need to expand Matterhorn’s capabilities to other departments, please contact Andy Mohr at firstname.lastname@example.org. For any support needs, please reach out to our team at email@example.com or 734.508.2573. As we continue to launch, expand, and support our customers’ online capacity, we’ll maintain open lines of communication as our customers and employees remain at the center of our efforts.
On behalf of the entire Matterhorn team, be safe, stay healthy, and be in touch. Thank you.
Chief Executive Officer