NCSC 2017 Trends in State Courts features Matterhorn

The National Center for State Courts publication

2017 Trends in State Courts
Fines, Fees, and Bail Practices: Challenges and Opportunities

mentioned how Matterhorn and Court Innovations’ Co-Founder J.J. Prescott are increasing access to the courts through providing an online alternative to appearing in-person at court.

NCSC 2017 Trends in State Courts Fines, Fees, and Bail Practices: Challenges and Opportunities mentions Matterhorn.

We’re on page 38 – read the full publication on the NCSC website.

Online Dispute Resolution and the Courts at NACM17

Alex Sanchez of Franklin County Municipal Court, Small Claims and Dispute Resolution, presented at the National Association for Court Management – International Association for Court Administration Joint Educational Conference July 10, 2017 in Arlington Virginia.

He shared Franklin County court’s experience using Matterhorn to take small claims dispute resolution online (see their website). Benefits include on-demand service, access, familiar text-based environment, comfort, and ease of an online solution.

With online dispute resolution, litigants have achieved quicker case resolution (average of 91 days compared to 103 days pre-odr).

Here are his conference slides: Online Dispute Resolution Presentation

Franklin County Small Claims Resolution with Matterhorn featured in Norwegian Judicial Magazine

The magazine of the Norwegian Judiciary, Rett på Sak, wrote about Matterhorn’s successful small claims resolution in Franklin County, Ohio. Franklin County includes Ohio’s state capital Columbus and its surrounding area.

Benefits of Small Claims Resolution

According to Alex Sanchez, manager of the small claims and dispute resolution department at Franklin County Municipal Court,

“The direct results of the platform are more cases resolved prior to [main hearing]….
The biggest benefit to the parties is that they can resolve their case without setting aside time to come to court….
By providing one more avenue for case resolution, courts can dedicate time and resources to other projects and cases.”

How has Matterhorn been received? Alex Sanchez says,

“We received compliments from parties on the very first day the platform launched….Our court users have found our ODR negotiation platform easy to use and are appreciative of the time it saves.”

More about Franklin County’s Small Claims Resolution

The article’s authors, Colleen Anderson and Travis Peterson, are students in a joint program at the University of Toledo, Ohio, and the Folkeuniversitet i Trondheim (University of Trondheim).

The full issue of Rett på Sak can be found online on the Norges Domstoler (Judiciary of Norway) website. The magazine is available as a PDF and the article about us (in English!) is on pages 26-27.screenshot from Norges Domstoler magazine

We are thrilled by the continuing international and national interest in Matterhorn (including the recent presentation at the International ODR conference in Paris). We are particularly pleased that the users of the system find it valuable.

JTIC’s Justice Innovation Center for Small, Rural, Tribal, and Border Criminal Justice Agencies Highlights Resolving Tickets Online

JTIC’s Justice Innovation Center for Small, Rural, Tribal, and Border Criminal Justice Agencies highlights Resolving Tickets Online

While courts often reduce the charges to motorists who receive traffic tickets but have otherwise clean driving records, requiring motorists to appear in person can impose a hardship to those who would need to travel long distances or who work or attend school during the day. Read more at the Justice Technology Innovation Center website.