Dispute Resolution and Payment Company Partner for Courts to Serve Citizens Completely Online

September 12, 2017 Salt Lake City, Utah

Think you need to “go to court” to go to court? Two innovative companies partner with each other and the courts to allow you to go to court from anywhere. Court Innovations, a maker of online dispute resolution software, and Point & Pay, a payment solution provider, have partnered to offer an end-to-end resolution and payment service for courts. These two companies will exhibit together at the Court Technology Conference 2017 in Salt Lake City, Utah, September 11-14.

Court Innovations created, sells, and supports Matterhorn, a platform for courts to offer online access to their citizens. Point & Pay is a payment solution provider that allows courts, governments, and utilities to accept credit card payments online.

Matterhorn-enabled courts expand access for citizens who cannot miss work, school, or family care to attend court, or who fear coming to court because of their race, ethnicity, or immigration status. Matterhorn-courts give citizens the option to use a mobile phone or computer instead of coming to court in person. Courts use Matterhorn to resolve minor criminal and civil infractions or misdemeanors, such as parking and traffic tickets, restore a suspended drivers license, address family court compliance, prevent and resolve warrants, and resolve small claims disputes online.

While Matterhorn is flexible and can integrate with other payment systems, its integration with Point & Pay gives its customers more options. According to MJ Cartwright, CEO of Court Innovations, “we meet court staff who want to offer online access to their citizens but who do not yet have the ability to accept payment online. Point & Pay’s proven and safe online payment system integrates with Matterhorn to provide an end-to-end solution.”

According to Kevin Connell, President of Point & Pay, “Matterhorn provides citizens the ability to resolve their issue from the comfort of their home or workplace rather than having to come into court. Point & Pay allows them to finish the transaction they start with Matterhorn by paying online. It’s a natural fit.”

Court Innovations and Point & Pay both work with the 54A District Court in Lansing, Michigan. Court Administrator Anethia Brewer lauds the partnership, “I am happy to have two partners of our court working together with us to bring additional access to the citizens in our community.”

The integration of online dispute resolution and online payment is an end-to-end solution for courts to offer citizens. Courts with Matterhorn and Point & Pay allow citizens to resolve their issue and then complete any payment entirely online.

About Point & Pay

Point & Pay designs, builds, and integrates unique payment solutions for governments, utilities, courts, and more. Our efficient, flexible systems enable clients to accept card payments or e-Checks in their offices, via toll-free telephone or Internet, 24 hours a day, seven days a week. Point & Pay services over 2,500 government clients across the country. Point & Pay is a wholly owned subsidiary of North American Bancard, one of the electronic payment processing industry’s leading solutions providers. For more information, visit http://www.pointandpay.com/

About Court Innovations

Court Innovations is based in Ann Arbor, Michigan. Its product Matterhorn allows courts to handle many high-volume infractions completely online, saving citizens and courts time and money. Matterhorn is in over 30 courts in Michigan, Ohio, and Arkansas and has helped courts and citizens resolve over 20,000 tickets and disputes online. For more information, see Matterhorn ODR Solutions.

Court Innovations Closes Funding Round with $1.8 Million in Investment

ANN ARBOR, MICH. – JUNE 6, 2017 — Court Innovations, the first spin out from University of Michigan’s Law School, recently closed its first major fundraising round at over $1.8 million. The round was led by the BELLE Michigan Fund and other investors include: Northern Michigan Angels, Michigan Angel Fund, the student-led Social Venture Fund at the Samuel Zell & Robert H. Lurie Institute for Entrepreneurial Studies at the University of Michigan’s Stephen M. Ross School of Business, and private investors. Notably, funders also included those who invested in the company through its 4(a)(6) offering through Netcapital.

Court Innovations expands access to the courts for citizens who cannot miss work or family care to attend court, or who fear coming to court because of their race, ethnicity, or immigration status. With its Matterhorn product, anyone can use a mobile phone or computer to resolve and negotiate infractions and lesser misdemeanors. Citizens use Matterhorn to resolve traffic and parking tickets, warrants, family court compliance, plea online, or file a small claims civil case.

“As we roll out our Matterhorn product nationally, it’s exciting to see such broad interest in our work to make justice accessible to everyone.” said Court Innovations CEO MJ Cartwright. “Through all our funders, we pulled in investment from current partners and attracted new supporters from 48 states and Washington, D.C.”

Almost 40% of citizens who have used the system say they could not have come to court in person. For courts, Matterhorn’s online case resolution saves time, resources and money, ultimately leading to increased efficiency. Courts case closure times dropped from 50 days to 17 days, and staff time/case dropped from an average of 2.5 hours to less than 30 minutes with Matterhorn. Learn more about our court outcomes and case studies.

According to the Honorable Chief Judge Brigette Officer-Hill of the Michigan 30th District Court in Highland Park, “It allows officers to stay on the streets. It allows citizens to stay at home, or at work. It allows the judiciary to deal with cases that demand you come to court.”

Matterhorn is in twenty-three courts in Michigan and Ohio, and is expanding to Arkansas this summer. With this funding, Court Innovations will continue to expand nationally. It has hired business development and marketing staff in Michigan and on the West Coast. Additionally, it continues to invest in its technology to make additional services available to courts and citizens.

About Court Innovations

Based in Ann Arbor, Michigan, Court Innovations is the first startup out of the University of Michigan Law School. Matterhorn allows courts to handle many high-volume infractions completely online, saving citizens and courts time and money. Rather than limiting judicial or law enforcement discretion, Matterhorn enables decision-makers to resolve cases more efficiently and equitably. Its 24/7 access and education component empowers defendants to work with the court to resolve minor violations informally, and at a convenient time.

East Lansing 54B District Court Offers Online Arrest Warrant Resolution

The exterior of East Lansing's district court.EAST LANSING, Mich. — The East Lansing 54B District Court has added another online platform with Court Innovations Matterhorn.

Through this new program, defendants with outstanding arrest warrants for failure to pay fines and costs may resolve the matter with the court online. Prior to this new online solution, a defendant could only appear in front of the judge to get the warrant canceled.

Individuals using this new platform will be asked a series of qualifying questions to determine whether they are eligible to resolve the arrest warrant online. If eligible, a defendant can submit their request online, where it will be reviewed by court personnel to confirm the warrant is for failure to pay fines and costs. From there, the defendant can pay and have their warrant canceled and receive notification via text or email that the case is resolved and closed.

East Lansing 54B District Court Chief Judge Andrea Andrews Larkin approves of the customer service aspect of the program.
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WOOD TV 8 – Program to issue fewer bench warrants in Grand Rapids

GRAND RAPIDS, Mich. (WOOD) — The 61st District Court in Grand Rapids is starting a pilot program on Monday aimed at decreasing the number of bench warrants issued for and arrests of people who don’t show up to hearings.

Court Administrator Gary Secor explained the program to 24 Hour News 8. He said the court issues about 5,500 bench warrants each year for defendants who fail to appear.

The 61st District Court handles mostly misdemeanor cases. Secor said in many instances, there could be a valid reason for the no-show.

“Maybe you couldn’t arrange for child care that day. Maybe you didn’t have transportation. Maybe you lost your hearing notice date and you couldn’t find it,” Secor said.

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Michigan Supreme Court – Online ticket review helps make courts more accessible and efficient

LANSING, MI, June 8, 2015 – A pilot online program is making resolution of minor disputes and violations faster and easier for citizens, courts, and law enforcement. Online ticket review was launched this week in East Lansing’s 54B District Court and is already running in Pittsfield Township, City of Ypsilanti, City of Saline, Northfield Township, Highland Park, and Bay County.

By following an easy online procedure, the public can resolve certain tickets, outstanding fines, and missed court dates without missing work. “Online ticket review helps to make the justice system more accessible and convenient for the public,” said Michigan Supreme Court Chief Justice Robert P. Young. Jr. “The system also saves time for judges, prosecutors, and law enforcement, making our justice system more efficient.”

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The University of Michigan – Making the Justice System more Accessible

Every year, as many as 75 million Americans cited for minor charges such as unpaid traffic fines are issued warrants—and forced to have their day in court. Typically, the experience is frustrating, confusing, timeconsuming and expensive.

But that could soon change, thanks to an online mediation system developed by a U-M law professor and his former student. The idea for Court Innovations took shape in 2011 when Professor J. J. Prescott and third-year law student Ben Gubernick began discussing social issues stemming from inefficient access to the courts. As Gubernick explains, “Ninety-five percent of the cases making their way through the justice system involve minor criminal offenses that allow judges and prosecutors to exercise their discretion.

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Michigan News – U-M initiative transforming what it means to ‘go to court’

The University of Michigan is spearheading development of what is believed to be first-of-its-kind technology to help people who have been charged with minor offenses interact with courts online, without needing to hire an attorney.

The technology was invented by J.J. Prescott, professor of law, and Ben Gubernick, his former student. Their goal was to increase and equalize citizen access to courts by creating an alternative to physically going to court, a process that can be time-consuming, confusing, and often intimidating.

The software provides a way for litigants with issues ranging from unpaid fines to minor civil infractions, including traffic tickets, to communicate directly with judges and prosecutors to find mutually agreeable ways to resolve their cases.

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