On Thursday, December 6, 2018, Matterhorn hosted a webinar on gradually getting started with ODR. The webinar featured Magistrate Barbara Scherr and Court Administrator Nadezda Stojcevska of the 16th District Court in Livonia, Michigan. Hear about how the court got started with ODR and resolved over 4,700 cases online.Read more…
Hear from the 16th District Court in Livonia, Michigan about how they started with ODR, resolved over 4,700 cases online, and what they have learned along the way.
Please register and attend our webinar on Thursday, December 6, 2018 at 2PM Eastern to learn more.Read more…
On Wednesday, November 7, 2018, Matterhorn hosted a Rural Perspective ODR Webinar on Overcoming Distance with ODR. The webinar featured Magistrate Janice Doner from the 74th District Court in Bay County, Michigan. The court has resolved over 4,400 cases online since the launch of their ODR platform in 2014.Read more…
Congratulations to Michigan District Court 65B in Gratiot County for expanding access to the court via traffic ticket review. The platform went live today, November 1, 2018.Read more…
People who park in Southfield, as well as Lathrup Village, Beverly Hills, Bingham Farms and Franklin, Michigan now have the opportunity to resolve their parking tickets more quickly and efficiently online.Read more…
Do you owe money to the 31st District Court or you’re not sure? Now is a great time to check online. The court is currently holding an online Amnesty Program for outstanding tickets through October 31, 2018.Read more…
Michigan District Court 41B now offers online resolution and amnesty for traffic tickets with Matterhorn. This launch expands access to justice in Clinton Township.Read more…
We are excited to discuss online dispute resolution (ODR) at two upcoming conferences in October.Read more…
Courts provide convenient access to the public and reduce lines at the court with Matterhorn online dispute resolution for waivable traffic tickets and payable misdemeanors.
Matterhorn is available in over 50 locations such as courts, municipalities, and mediation centers in 10 states. To date, people have resolved over 46,000 cases online with Matterhorn.
One of Matterhorn’s most popular modules with courts is online review of traffic infractions. A subset of traffic tickets involve missing documentation at the time of the traffic stop. For eligible tickets, the fine or fee may be reduced or waived upon the ticket-holder providing valid proof of
- operators permit or drivers license,
- registration, or
- repair of defective equipment,
- depending on the offense type and jurisdiction.
Before online access, members of the public with waivable-type traffic tickets needed to bring their documents to the court. With Matterhorn, members of the public can upload a photo or scan from their mobile phone, at their convenience.
How Waivable Traffic Ticket Resolution Works Online
- A member of the public finds their eligible offense by searching the court’s online site.
- Then, they request review of their case and upload photos or scans of the documents.
- Next, court staff can review submitted images or documents and handle as they would if the documents were provided in person.
- Finally, the person receives a text and/or email message to return to the site and can accept the court’s offer and pay the updated fine, if applicable.
Possible outcomes – online just like in person
- Upon receipt of a clear photo showing a drivers license and/or registration valid on the date of the ticket, a clerk may reduce a fine to $0.
- When reviewing a photo of a valid proof of insurance, the clerk may reduce the fine.
Benefits to the Court
- Reduce clerk time and effort
- Reduce defaults
- Increase safety by reducing traffic into the building
Benefits to the Public
- Connect with your court in a convenient and familiar way
- Avoid having to take time off work, miss school, or arrange childcare to submit their documents in person
- Access for those who have historically not had it
See for yourself
On Thursday, September 20, 2018, Matterhorn hosted a Texas ODR Webinar on ODR to Contest and Resolve Misdemeanors. The webinar featured Court Administrator Kevin Barrett and City Prosecutor Nicole Corr who discussed the experience of Farmers Branch Municipal Court.Read more…