Cleveland Municipal Court launches ODR for City Tax Cases

Cleveland, OH – December 28, 2017

Until today, anyone who was part of a city tax dispute in the City of Cleveland had to come to court to resolve their matter. That option will remain. However, starting today, people can now participate in city tax legal proceedings from their personal computer, tablet, or mobile phone. As a result, people can now address their city tax matters 24-7, from anywhere.

a photo of Cleveland's skyline in the shape of the state of Ohio

Cleveland Municipal Court launches ODR with Matterhorn

This online city tax option is part of Presiding Judge Ronald B. Adrine’s larger vision of a paperless, accessible court for Cleveland. Other projects have included the implementation of the Arnold Foundation’s Public Safety Assessment (PSA) tool and coordinating a Pre-Trial Services Department at the Court.

This system, Matterhorn by Court Innovations, allows people to communicate with other parties in the proceeding, including court staff and mediators, from anywhere on any device. When the parties reach an agreement, they can sign the agreement digitally online. Next, the system files their agreement with the court. The Cleveland municipal court is using the Matterhorn small claims module for its city tax cases.

Cleveland Municipal Court is the second court in the nation to use Matterhorn for city tax disputes. Ohio has both of these leading courts. The Franklin County Municipal Court in Columbus, Ohio, was the first court to use the platform.

Matterhorn expands public access to the court and results in efficiencies for court staff that save the public and the court time and money.

According to Judge Adrine,

“We’re excited to extend our courthouse online with this option. The Matterhorn platform has been simple to start, and we’re excited to see the results and the reception.”

MJ Cartwright, CEO of Court Innovations, agrees,

“With this launch, the Cleveland Municipal Court extends their reach online and streamlines court process. We love working with forward-thinking courts such as Cleveland to expand access to justice in their communities.”

About Matterhorn by Court Innovations

Court Innovations is based in Ann Arbor, Michigan. Its software Matterhorn allows courts to handle many high-volume infractions completely online. To date, Matterhorn has been used in over 30 courts in Michigan, Ohio, Arkansas, and Texas. Since its start, people have used Matterhorn to resolve over 25,000 tickets and disputes online.

For more information, check out the research bulletin on “Online Dispute Resolution and the Courts” released by the Joint Technology Committee in collaboration with COSCA, NACM, and NCSC (JTC research bulletin page).

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Posted in Announcements.