Franklin County Municipal Court’s use of Matterhorn ODR described as “small claims courts 2.0” in Mediate.com.
From the article,
In short, if you and I live in Franklin County, have a smart-phone and, instead of spending time and money for going to small claims court, would rather settle our dispute online, the FCMC ODR program is there to help us: step by step, from beginning to end. In a sense, it is like our small claims court is now open for us 24/7 – i.e. we can communicate, negotiate, make offers and counteroffers on our own time, without going to court. Not only that. By participating in the FCMC ODR program we have everything to gain and nothing to lose: if we can settle our case online, great; otherwise, we can still go to court and settle it there.
Learn more about Matterhorn online dispute resolution for small claims.
Read the full article.