The magazine of the Norwegian Judiciary, Rett på Sak, wrote about Matterhorn’s successful small claims resolution in Franklin County, Ohio. Franklin County includes Ohio’s state capital Columbus and its surrounding area.
Benefits of Small Claims Resolution
According to Alex Sanchez, manager of the small claims and dispute resolution department at Franklin County Municipal Court,
“The direct results of the platform are more cases resolved prior to [main hearing]….
The biggest benefit to the parties is that they can resolve their case without setting aside time to come to court….
By providing one more avenue for case resolution, courts can dedicate time and resources to other projects and cases.”
How has Matterhorn been received? Alex Sanchez says,
“We received compliments from parties on the very first day the platform launched….Our court users have found our ODR negotiation platform easy to use and are appreciative of the time it saves.”
More about Franklin County’s Small Claims Resolution
The article’s authors, Colleen Anderson and Travis Peterson, are students in a joint program at the University of Toledo, Ohio, and the Folkeuniversitet i Trondheim (University of Trondheim).
The full issue of Rett på Sak can be found online on the Norges Domstoler (Judiciary of Norway) website. The magazine is available as a PDF and the article about us (in English!) is on pages 26-27.
We are thrilled by the continuing international and national interest in Matterhorn (including the recent presentation at the International ODR conference in Paris). We are particularly pleased that the users of the system find it valuable.