screenshot from the June 2020 edition of The Scribe

In the News: Texas Court’s Resilience comes from Online Access

Farmers Branch Municipal Court in Texas launched its system for online traffic and warrant adjudication in January 2018. Since that time, people have used its online platform to resolve over 5,000 cases.

The platform was invaluable when the court was closed in Spring of 2020. Kevin Barrett, Court Administrator, wrote about the experience in the June 2020 issue of The Scribe, Texas Court Clerks Association Newsletter.

screenshot from the June 2020 edition of The Scribe

Barrett writes that the public was already seeking online access before 2018, and that the demand has only increased.

The simple fact that we have been live with an ODR solution since 2018 and before Covid-19 coming onto the scene, it has allowed our court to maintain some amount of continuity in an uncertain world. We continue to adjudicate cases and continue to offer a virtual lobby and courtroom to our citizens. I am grateful we did not have to shut our eyes and ears with our doors simply because we were not already listening to what our community was asking us for.

Kevin Barrett, Farmers Branch Municipal Court, in “Online Dispute Resolution – Covid-19 Resistant Court, in The Scribe

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