Ingham County Courts Resolve Over 11,000 Cases Online with Matterhorn

Courts in Ingham County have reached an access to justice milestone: over 11,000 cases resolved online with Matterhorn online dispute resolution (ODR).

The 55th District Court, 54A District Court, and 54B District Court all use Matterhorn ODR platforms to increase access to justice.

ODR at the 55th District Court

The 55th District Court in Ingham County, Michigan started using ODR for traffic citations in March 2016. Since implementation, the court has resolved over 1,700 traffic citations online.

Congratulations to Judge Thomas P. Boyd, Judge Donald L. Allen Jr., Court Administrator Michael J. Dillon, and the entire staff of the 55th District Court for expanding access to justice in Ingham County and beyond!

ODR at 54A District Court

Furthermore, 54A District Court in Lansing, Michigan implemented ODR for traffic citations in September 2015 and later expanded their platform to include ODR for parking and warrant resolution. Since 2015, the court has resolved over 4,500 cases online.

“Once I heard about Matterhorn and what it was providing to other jurisdictions, I thought about what it could do for the City of Lansing. 54A District Court is just a little bit different than other district courts. We are housed in a city hall, we are downtown, right in front of our state’s capitol. We do not have ton of parking for people, and we’re not accessible.

One of the things that I wanted to do was to provide a platform where people could communicate with the court without having to come to court.”

Anethia Brewer, Court Administrator 54A District Court

“When I thought that this was going to happen, I thought, this is not going to be a good thing. Because people are going to get these plea agreements left and right. But if we have a driver that has some issues of safety and has a number of tickets or a number of points, and just historically has a sense of inappropriate driving, I was very concerned that an individual would be able to input their ticket and automatically get reviewed.

We have developed, through Matterhorn and through our administration, a policy and procedures that brings that safety element into the system. These are tickets that often times would generate a plea agreement to begin with. So we’re allowing that individual driver the ease of not coming to court, and it certainly reduces our congestion in the hallways. It reduces the amount of hearings that I will conduct during the day.

I’ve been proven wrong, It has worked out really well, I feel very comfortable about the safety aspect of the program, and I’m very pleased with it in general.”

Magistrate Laura Millmore, 54A Court

Congratulations to Magistrate Laura Millmore, Court Administrator Anethia Brewer, Deputy Court Administrator Mary Kelly, Criminal/Traffic Manager Marketa Taylor, and the staff of 54A District Court for extending access to justice in Michigan’s capital and beyond.

ODR at 54B District Court

Finally, 54B District Court located in East Lansing, Michigan started with Matterhorn ODR in 2015. The court started using ODR for traffic citations and expanded their platform to include online plea and ODR for parking and warrant resolution. Since launch, the court has resolved over 5,000 cases online.

“We’re a college town court. Our population is actually dwarfed by the population of both undergraduate and graduate students.

People come to East Lansing who don’t live here for football games and cultural events, and it’s quite inconvenient for them to come to the court to contest a parking ticket or traffic ticket.

I think I received an email from somebody at University of Michigan about this program. When I read the email and the basic outline of the program, I thought this fits perfectly with the student technology-oriented population that we have.”

Chief Judge Andrea Andrews Larkin, 54B District Court

“Our court operated differently prior to adding the Matterhorn platform. Having a product we can use right out of the box to roll out an online resolution platform and not take up a lot of staff time has helped immensely with how we serve the public.

The process is entirely online and it takes very little time for our clerk staff to integrate the process with our case management system.”

Court Administrator Nicole Evans, 54B District Court

Congratulations to Judge Andrea Andrews Larkin, Judge Richard Ball, Court Administrator Nicole Evans, Deputy Court Administrator Kevin Tatroe, and the entire team at the 54B District Court for extending access to justice in East Lansing and beyond.

Learn More

  • 55th District Court’s online site
  • 54A District Court’s online site
  • 54B District Court’s online site
  • ODR solutions with Matterhorn
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