Matterhorn online dispute resolution has a wide range of solutions for your citizens and court with proven outcomes such as fewer defaults, quicker case closure times, and faster collections.

Importantly, Matterhorn extends access to justice by providing a way for citizens to interact with the court asynchronously 24/7 online. Our surveys have shown that 39% of the citizens who use our system would not have been able to come to court in person to resolve their issue. 

Benefits to Courts

Less than 2% of court cases default

Fewer Defaults

Less than 2% of court cases heard through the Matterhorn platform default, compared with rates from 13-37% for cases that did not go through the system.

72% faster resolution

Faster Resolution

Cases heard through Matterhorn close an average of 72% faster—from an average of 50 days before Matterhorn to just 14 days after implementation.

92% of fines and fees paid in 30 days

Faster Collections

Using Matterhorn, courts collected 92% of fines and fees within 30 days of the charge being issued, compared with only 51% before implementation.

Solutions within Matterhorn

Configurable to Your Court's Unique Processes

Traffic/Criminal Cases

  • Open Cases 
  • Outstanding/Defaulted Cases
  • Delinquent Accounts

Civil Cases

  • Small Claims
  • Tax Claims/Disputes
  • Other Disputes

Family Court Cases

  • Child Support Compliance
  • Hearing Reduction
  • Warrant Reduction

Learn more about the configurable options within Matterhorn, such as Ability to Pay, Family Court, Online Amnesty EventsOnline Plea, and Small Claims online dispute resolution.