Family Court – Child Support Compliance

Connect Online with Family Outreach

Scales of JusticeExtend the reach of your family court with Matterhorn Family Outreach, an online platform that brings parents and courts together to resolve child support compliance issues. Parents can access their family court case details 24/7 from any computer, tablet, or smartphone, and communicate 1-on-1 with court staff through their private and secure parent portal.

When all the players are engage, problems can be identified and solved with minimal court resources.

Support for Families

Current compliance solutions are only practical for proactive parents with an ability/willingness to pay. Through direct communication and user-friendly payment reminders and options, Matterhorn addresses the needs of parents who struggle with compliance so families are able to get the support they need.

Enhanced Communication

Keep parents informed with automatic notifications for hearings, schedule changes, and payment reminders. Courts can also send custom email and text notifications through the platform, or communicate with direct messaging between caseworkers and parents.

Reducing Hearings, Reducing Warrants

Matterhorn encourages parents to be proactive with their family court affairs. Parents can easily connect with the court to resolve their payment issues before there’s a need to come to court, reducing the number of show cause hearings scheduled and warrants issued due to non-payment of support.

Improved Hearing Day Efficiency

Administrative effort is greatly reduced using Matterhorn. Our platform has streamlined the check-in process for court staff on hearing day so that valuable time won’t be spent processing a line. Caseworkers’ queues are updated in realtime so they can manage their meetings efficiently.

Family Court Child Support Compliance Benefits

Benefits to Your Court

  • Resolve more cases before their hearings
  • Reduce warrants
  • Save staff time
  • Configured to your court's unique approaches

Benefits to Citizens & Community

  • Connect with your court in a safe and trusted way
  • Digitally documented case history
  • Text message and email notifications of hearings, schedule changes, and payment reminders

What is Matterhorn?

Matterhorn is a web-based platform designed to allow courts to handle large volumes of infractions, disputes, warrants, and other cases—all online.