Connect Online with Family Outreach
Extend the reach of your family court with Matterhorn Family Outreach, an online platform that brings parents and courts together to resolve child support compliance issues. Parents can access their family court case details 24/7 from any computer, tablet, or smartphone, and communicate 1-on-1 with court staff through their private and secure parent portal.
When all the parties engage, problems can be identified and solved with fewer court resources.
Hear from the Michigan 20th Circuit Court
Watch the video to hear from:
- Kevin J. Bowling, JD Court Administrator, 20th Circuit & Ottawa County Probate Courts
- Matthew J. Schmid, M.A. SCAO Mediator Assistant Friend of the Court: Field Services Ottawa County
- Rachel Russell, Judicial Clerk II, Ottawa County Friend of the Court
Matterhorn ODR for Child Support Compliance Features
Keep parents informed with automatic notifications for hearings, schedule changes, and payment reminders. Courts can also send custom email and text notifications through the platform, or communicate with direct messaging between caseworkers and parents.
Reducing Hearings, Reducing Warrants
Matterhorn encourages parents to be proactive with their family court affairs. Parents can easily connect with the court to resolve their payment issues before there’s a need to come to court, reducing the number of show cause hearings scheduled and warrants issued due to non-payment of support.
Improved Hearing Day Efficiency
Administrative effort is greatly reduced using Matterhorn. Our platform has streamlined the check-in process for court staff on hearing day so that valuable time won’t be spent processing a line. Caseworkers’ queues are updated in realtime so they can manage their meetings efficiently.
Security and Privacy
Security and privacy of your client data is paramount to you and to us as well. The Matterhorn platform is routinely audited for compliance with federal requirements and technology best practices. Learn more about Matterhorn security and privacy practices.
Family Court Child Support Compliance Benefits
Benefits to Your Court
- Resolve more cases before their hearings
- Reduce warrants
- Save staff time
- Configured to your court's unique approaches
Benefits to Citizens & Community
- Connect with your court in a safe and trusted way
- Digitally documented case history
- Text message and email notifications of hearings, schedule changes, and payment reminders
What is Matterhorn?
Matterhorn is a web-based platform designed to allow courts to handle large volumes of infractions, disputes, warrants, and other cases—all online.