Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 50 locations in 10 states and used to resolve many case types.

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With Matterhorn, you provide access to travelers, students, workers, the military, or anyone who cannot attend in-person.

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Company News

Court Innovations on the Lucy Ann Lance Show

LucyAnneListen to the full interview here.

Transcript:

Lucy: Could the answer to a backlog of court cases be found online? Michigan counties, including Washtenaw and several others, are now using an online platform to improve court efficiency and access to justice. Co-founder of Court Innovations who is supplying this is MJ Cartwright and she joins us this morning to talk about how this works. What kinds of cases are we talking about doing online with this platform?

MJ: We’re talking about cases such as outstanding warrants that people may have such as failure-to-appear or failure-to-pay, and also specific traffic tickets.

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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.