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The nonpartisan branch of government is getting its job done, by implementing commonsense reforms and measuring performance, by implementing new technology and working smarter, and by re-engineering courts and increasing efficiency — all to serve the public better and at less cost.
Measuring and reporting on performance is something businesses have been doing for years, but this approach to improving services is a new thought in government. Michigan’s judiciary is leading the way: We have established performance standards for every court and measuring and reporting on that performance on the state Supreme Court’s website.
Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).
ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.
Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.
Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.