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Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 50 locations in 10 states and used to resolve many case types.

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Company News

East Lansing 54B District Court Offers Online Arrest Warrant Resolution

The exterior of East Lansing's district court.EAST LANSING, Mich. — The East Lansing 54B District Court has added another online platform with Court Innovations Matterhorn.

Through this new program, defendants with outstanding arrest warrants for failure to pay fines and costs may resolve the matter with the court online. Prior to this new online solution, a defendant could only appear in front of the judge to get the warrant canceled.

Individuals using this new platform will be asked a series of qualifying questions to determine whether they are eligible to resolve the arrest warrant online. If eligible, a defendant can submit their request online, where it will be reviewed by court personnel to confirm the warrant is for failure to pay fines and costs. From there, the defendant can pay and have their warrant canceled and receive notification via text or email that the case is resolved and closed.

East Lansing 54B District Court Chief Judge Andrea Andrews Larkin approves of the customer service aspect of the program.
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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.