Court-connected ODR expands access. For courts in college towns, you may think mostly students participate in online dispute resolution (ODR). However, all members of the public are taking advantage of the platform.
Hear from the 54B District Court located in East Lansing, Michigan which began offering ODR for traffic citations, parking tickets, and recently expanded their platform to include online plea.
Michigan 14A and 14B District Courts are improving access to justice for the public online. For drivers who have received a Driving While License Suspended (DWLS) citation, the courts provide an online way for individuals to identify the location of their suspension(s) and a guided path to resolve them. Once the suspension(s) are removed and the driver has their license back, they can resolve their DWLS citation.Read more…
Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).
ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.
Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.
Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.