Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 70 courts, resolution centers, and municipalities in 10 states and used to resolve many case types.

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Michigan Supreme Court – Online ticket review helps make courts more accessible and efficient

LANSING, MI, June 8, 2015 – A pilot online program is making resolution of minor disputes and violations faster and easier for citizens, courts, and law enforcement. Online ticket review was launched this week in East Lansing’s 54B District Court and is already running in Pittsfield Township, City of Ypsilanti, City of Saline, Northfield Township, Highland Park, and Bay County.

By following an easy online procedure, the public can resolve certain tickets, outstanding fines, and missed court dates without missing work. “Online ticket review helps to make the justice system more accessible and convenient for the public,” said Michigan Supreme Court Chief Justice Robert P. Young. Jr. “The system also saves time for judges, prosecutors, and law enforcement, making our justice system more efficient.”

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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.