Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 80 courts, resolution centers, and municipalities in 13 states and used to resolve many case types.

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With Matterhorn, you provide access to travelers, students, workers, the military, or anyone who cannot attend in-person.

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Two Technologies Create New Ways to Access Justice

This story originally appeared in The Huffington Post. Written by Jason Tashea, founder of Justice Codes. 



During the Great Recession, state court budgets took a beating. States like California and Minnesota cut budgets so severely that they had to shut down certain operations. Elsewhere, dozens of states instituted hiring freezes meaning there were fewer clerks, administrative staff, and interpreters to handle increasing legal issues caused by the recession.

Paul De Muniz, now retired Chief Justice of the Oregon Supreme Court, gave clear context to the impact of these cuts. “…[R]evenue shortfalls in many states are so great that proposed cuts to judicial budgets can imperil the judiciary’s constitutional responsibility to administer justice impartially, completely, and without delay,” he stated in a 2011 speech.

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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.