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Imagine: You’re late for work and going 10 miles-per-hour over the speed limit to try to shave a few minutes off your commute, when you’re pulled over. The police officer gives you a ticket, but it’s more expensive than you anticipated. You want to take care of the matter quickly, though, before the late fees start piling up, so you e-mail the judge listed on the back of the ticket and set up a payment plan.
And just like that, the matter is taken care of—without the need to appear in court or spend 20 minutes on hold trying to get through to a clerk. This is the future as imagined by Court Innovations, a startup spun out of the University of Michigan’s law school.
Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).
ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.
Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.
Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.