Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 50 locations in 10 states and used to resolve many case types.

24/7 Service Without 24/7 Staff

With Matterhorn, you provide access to travelers, students, workers, the military, or anyone who cannot attend in-person.

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Events

Court Innovations presents in Paris at International ODR Conference

Court Innovations CEO MJ Cartwright was honored to present June 12 at the online dispute resolution #ODR17 event in Paris. She presented as part of the Government and public-sector platforms in civil conflicts panel. The panel will demonstrate how platforms can be used mainly in state courts and explore the successes and challenges of government-sponsored ODR in various contexts.

 

Company News

The City of Lansing launches Matterhorn dispute resolution

Until now, anyone who was part of a city income tax dispute in the City of Lansing had to come to court to resolve their matter. That option will remain. However, starting today, people can now participate in city tax legal proceedings from their personal computer, tablet, or mobile phone. People can now address their city tax matters 24-7, from anywhere.

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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.