Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 80 courts, resolution centers, and municipalities in 13 states and used to resolve many case types.

24/7 Service Without 24/7 Staff

With Matterhorn, you provide access to travelers, students, workers, the military, or anyone who cannot attend in-person.

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Company News

Courts are reinventing for the 21st Century

Judge Dawn A. Klida

Judge Dawn Klida Michigan 74th District Court

There’s never been a better, and more pressing, time for courts to enter the digital age. Online platforms aimed at connecting the courts, police, prosecutors, and citizens are designed to help courts reduce the overwhelming backlog of cases that has become the norm throughout the country. This inefficiency doesn’t do justice to our court system, our communities, or our citizens.

It’s hard to imagine, in the context of today’s court model, a citizen being satisfied with their judicial experience. And it’s easy to understand why, when judges and prosecutors share that frustration, born of too many cases and too little time.

Online platforms can enable the courts to act as the central role in connecting people and prosecutors to the justice system, optimizing the process and taking care of cases that don’t need to be heard in court.

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What They Say

About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.