Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 80 courts, resolution centers, and municipalities in 13 states and used to resolve many case types.

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With Matterhorn, you provide access to travelers, students, workers, the military, or anyone who cannot attend in-person.

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Company News

WILX – Lansing Court Launches Online Ticket Review

Lansing’s 54-A District Court is launching a new online service that provides an opportunity for drivers to resolve certain traffic tickets without having to come to court.

The Court has contracted with Court Innovations Matterhorn to offer an online platform through which a motorist can request to have his or her ticket reviewed.

The program walks the individual through a series of questions to determine whether they are eligible to resolve the violation online. If eligible, the individual can submit the request for review by the Lansing Police Department. Once approved there, the request is forwarded to a judge or magistrate for final determination. Defendants can follow the process of their case, and will be notified of the judge’s decision by text or email

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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.