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Faced with a backlog, the 74th District Court in Bay City, Bay County, Michigan began looking for a way to improve access to justice and court efficiency. Traffic, failure to appear, and failure to pay fines are cases that don’t necessarily need to be heard in court, yet are the most common cases that judges hear.
In late 2014, the court began offering Matterhorn as an alternative to resolving these minor violations, which cost the courts and defendants unnecessary time and money. Matterhorn’s online platform enables defendants, police, prosecutors and judges to conveniently work together towards resolving a traffic ticket or warrant.
Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).
ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.
Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.
Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases), pre- and post-decree family and domestic cases, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.