Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 110 courts, mediation centers, and municipalities in 17 states and used to resolve many case types.

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With Matterhorn, you provide access to travelers, students, workers, the military, or anyone who cannot attend in-person.

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Company News

The University of Michigan – Making the Justice System more Accessible

Every year, as many as 75 million Americans cited for minor charges such as unpaid traffic fines are issued warrants—and forced to have their day in court. Typically, the experience is frustrating, confusing, timeconsuming and expensive.

But that could soon change, thanks to an online mediation system developed by a U-M law professor and his former student. The idea for Court Innovations took shape in 2011 when Professor J. J. Prescott and third-year law student Ben Gubernick began discussing social issues stemming from inefficient access to the courts. As Gubernick explains, “Ninety-five percent of the cases making their way through the justice system involve minor criminal offenses that allow judges and prosecutors to exercise their discretion.

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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases), pre- and post-decree family and domestic casestraffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.