Please join us for an Online Dispute Resolution (ODR) webinar on Wednesday, November 7, 2018 at 3PM Eastern. Register and attend to hear Magistrate Janice Doner discuss the experience of the 74th District Court in Bay County, Michigan use of ODR to extend access and eliminate barriers of distance.Read more…
How do you measure the benefits and outcomes of online dispute resolution? You can measure benefits in terms of success in closing cases faster, success in increasing compliance, and measuring access via device and location. Yet, it’s equally important to also measure the sentiment of members of the public who use the service.Read more…
Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).
ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.
Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.
Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.