Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 50 locations in 10 states and used to resolve many case types.

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With Matterhorn, you provide access to travelers, students, workers, the military, or anyone who cannot attend in-person.

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Pew Trusts Feature ODR and Matterhorn Founder J.J. Prescott

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Matterhorn founder J.J. Prescott recently responded to questions from Pew Trusts about online dispute resolution (ODR). The responses published June 4, 2019 on Pew’s online site discuss the impact, outcomes, and potential of ODR. In addition, the article addresses the best methods for courts to measure and evaluate ODR platform success and value.

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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.