Improve Access to Justice via ODR

Matterhorn online dispute resolution improves access, efficiency, fairness, and customer satisfaction.

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Matterhorn online dispute resolution (ODR) is trusted by over 110 courts, mediation centers, and municipalities in 17 states and used to resolve many case types.

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NCSC Trends in State Courts Report Highlights ODR for Child Support Compliance

The National Center for State Courts (NCSC) recently published the Trends in State Courts 2019 report that examines court technology and other topics related to the role of courts in society.  The report features an article from the 20th Circuit Court in Ottawa County, Michigan discussing the court’s process and outcomes using online dispute resolution (ODR) for Child Support compliance. The court launched ODR for Child Support compliance with Matterhorn in December 2016.

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About Matterhorn

Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).

ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.

Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.

Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases), pre- and post-decree family and domestic casestraffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.