Mediation and Restorative Services, a Community Dispute Resolution Center in Muskegon, Michigan, now offers online dispute resolution (ODR) along with in-person and phone mediation services. Its ODR and online dispute resolution services are available free of charge to people who live and work in Muskegon, Manistee, Mason, and Oceana Counties.Read more…
Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).
ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.
Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.
Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases), pre- and post-decree family and domestic cases, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.