Columbus, Ohio – for immediate release
The Franklin County Municipal Court launched an online platform to resolve income tax and small claims cases in the fall of 2016. Through the platform, people can access the court’s dispute resolution services online from anywhere via their personal mobile devices. As of March 2019, well over 1,000 people have used the platform to resolve over 1,000 cases online.Read more…
Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).
ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.
Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.
Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases) and family court compliance, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.