The National Center for State Courts released its 2020 Trends in State Courts this month. One article highlights access to justice via ODR in Ohio. The article “Access Empowers: How ODR Increased Participation and Positive Outcomes in Ohio” (PDF) covers the experience of Franklin County Municipal Court in Columbus.Read more…
On August 28, 2020, Wired Magazine published an article on ODR that included the Matterhorn platform. “To Stop the Eviction Tsunami, We Need Online Chats“. The subtitle of the article explains “Tenants who get dragged to court are often at a disadvantage. But a new system, known as online dispute resolution, gives them a better shot.”Read more…
Courts, mediation centers, and government agencies use Matterhorn online dispute resolution (ODR).
ODR offers several key benefits including: increased access to justice, fairness, greater efficiency for staff, faster payments, and high customer satisfaction.
Matterhorn serves small to large districts, urban to rural communities, and decentralized to unified systems. The platform can match or streamline on your existing process and connects in a lightweight way with your other systems.
Matterhorn enables you to address a wide variety of case types including civil cases (such as small claims cases), pre- and post-decree family and domestic cases, traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and pleas, and assess ability to pay.