Matterhorn Online Dispute Resolution
Courts turn to Matterhorn to review and resolve many cases completely online.
Matterhorn gives the public their “day in court” from their own device and from anywhere. On case types ranging from civil and family matters to criminal and traffic cases. This access allows people to stay at home, at school, and at work.
Matterhorn ODR Applications
Matterhorn enables your court, agency, or mediation center to handle a wide variety of cases online.
Courts, agencies, and mediation centers use Matterhorn’s online dispute resolution platform to handle civil cases (such as small claims cases and tax disputes).
Courts and mediation centers use Matterhorn for domestic relations dispute resolution such as parenting time disputes, separation and divorce, and child support compliance,
On the traffic and criminal side, courts use Matterhorn for traffic tickets, civil infractions, and lesser misdemeanors (“Class C” Misdemeanors in some states), resolve warrants and amnesty, and assess ability to pay.
Benefits to Courts
Judges, magistrates, and court staff remain involved, yet spend less time on these activities. Matterhorn online dispute resolution allows courts to offer 24/7 service without 24/7 staff. It allows the police to stay on patrol.
Better Citizen Access
Serve the missing
39%
Thirty-nine percent of those who use Matterhorn say they would not have been able to come to court in person.
Source: Matterhorn user survey responses
Save Staff Time
Get the same work done in
20%
of the time.
Combined court staff time per hearing was 157 minutes before, compared to 27 minutes after Matterhorn.
Learn more about saving time with online dispute resolution.
Faster Case Resolution
Get resolution
72%
sooner.
With Matterhorn, cases close in 14 days, compared to an average of 50 days before.
Learn more about closing cases faster with ODR.